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Use a swab with alcohol to clean the underside of the key, and clean the key’s slot in the keyboard. This rod must be inserted into the key and keyboard before replacing the key into the keyboard. Clean the small plastic lens. HP is aware of the recent vulnerabilities commonly referred to as “Spectre” and “Meltdown”. If applicable, move these devices.

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Move any objects that are between the keyboard, mouse, and the receiver, especially speakers. The Virtual Agent is currently unavailable.

mouse and keyboard

Support Gp Join the conversation! Use the instructions in one of the following HP support documents, depending hp rg-0983 your operating system, to correct this problem:.

Keyboard model AH0G connecting to charging device. Clean the small plastic lens.

HP RG Wireless Dongle USB WUG Receiver

Insert a butter knife or rg-0893 tool under the key and pry it up. Examples of dongle locations in packaging. If you do not complete the sequence in 60 seconds, start hp rg-0983.

Would you like to view the product details page for the new product? Doing this might give the keyboard or mouse hp rg-0983 new ID number in case the other keyboard or mouse was hp rg-0983 the same number.

Rf-0983 return to the product information page and verify the numbers provided or try again later. Javascript is disabled in this browser. Wrong characters appear when typing It is possible for the computer to display characters for the wrong hp rg-0983. Please enter a Product Number to complete hp rg-0983 request.

Product has been exchanged: Make sure the Connect button does not stick in the depressed position. Unable to determine warranty status. If problems continue, move the keyboard, mouse, and receiver to another computer. If hp rg-0983 have an Hp rg-0983 keyboard and mouse, download and install the current keyboard and mouse driver from the HP website.

Press and hold the Connect button on the underside of the keyboard until the hp rg-0983 light on the receiver stops flashing. This rod must be inserted into the key and keyboard before replacing the key into the keyboard.

Use the following instructions:. Any warranty support needed would be completed by the fg-0983 party that sold the product. Insert the small metal support rod found hp rg-0983 the longer keys such as the Space and Return keys.

If the wireless keyboard and mouse have hp rg-0983 buttons, re-synchronize the wireless keyboard and mouse connections.

HP Mouse Keyboard Wireless Dongle USB Receiver Model RG 0983 Wug 1137

Update the driver Hp rg-0983 the keyboard and mouse came with your computer, download and install the current drivers.

These instructions are not for built-in laptop keyboards. Any warranty support needed would hp rg-0983 completed by the reseller that sold the product. Reseat the wireless receiveror try another USB port.

Europe, Middle East, Africa. Look for a model number on the keyboard or mouse. Example of removing and cleaning a stuck key. hp rg-0983

If the keyboard uses alkaline batteriesreplace the batteries with a fresh set:. If the receiver has an LED indicator, the activity light on hp rg-0983 receiver comes on and then goes fg-0983 within five seconds.